Shipping policy

 

Fast & Secure Shipping
At Cap The Jewel, we aim to deliver your premium jewelry quickly and safely.

Processing Time:

• All orders are processed within 1–2 business days.

• Custom orders may require additional processing time, typically 3–5 business days.

Shipping Methods & Delivery Time:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days

• Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking:

• Once your order ships, you will receive a tracking number via email.

• You can use the tracking number to monitor your package in real time.

Shipping Fees:

• Shipping costs are calculated at checkout based on your location and chosen shipping method.

• Free shipping may be available for orders over a certain amount (as specified on the website).

International Shipping:

• We currently ship to select countries.

• International shipping times may vary due to customs clearance.

• Customers are responsible for any applicable import duties or taxes.

Lost or Damaged Packages:

• Cap The Jewel is not responsible for lost or delayed packages once shipped.

• If your package arrives damaged, contact our support team immediately for assistance.

Contact Us:
For any shipping-related inquiries, please reach out via our Contact Page.